One AI employee. Answers every call, chases every lead, keeps you visible.
One AI employee you hire and name yourself — answers the phone, replies to every text and every lead, quotes the job and gets you paid. You choose what they do; add more or pause anytime.
No signup · Picks up in < 2 seconds · No recording without consent
"Hi, you've reached Harbour Property. How can I help tonight?"
One employee, many jobs
What your AI employee does.
Switch on the jobs you want done — add more or pause any of them anytime. One employee, one bill.
Answers every call 24/7, books the job, and never sends a customer to voicemail.
When you're under a house with a wrench in your hand, the phone still rings. I pick up in under two seconds, on every line at once. I work out how urgent it is, take their details and read each one back, then book the job into your diary before you're out from under there.
Replies to every new lead in minutes — by text, email or call — and follows up until they answer.
A job enquiry lands and the clock starts — whoever answers first usually wins it. I reply within minutes by text or email and sort the real jobs from the tyre-kickers. When one needs a proper answer from you, I write the reply and hold it until you send. Then I chase on day three and day seven.
Answers your customers by text, day and night — and books the people who message you.
Some people will never ring you. They'll text. I answer every one of those, day or night, from your own service list and your own prices. I take their name and their email and I book the job over text — the same diary as the phone, so it cannot double book you. Reply STOP and it stops.
Writes and schedules on-brand posts and articles across your channels — so you stay visible without lifting a finger.
Staying visible is the first thing that goes when you're flat out. I write posts and articles about the work you actually do, in your words, off your own service list — not generic filler. They land as drafts. You read them, you approve them, and nothing goes out in your name until you do.
Booked, quoted, invoiced, paid.
The same employee that answers the phone also gets the job priced, accepted and paid for — without you opening a laptop.
- 1Booked
Offers two real times out of your actual diary — the same diary your booking page and your text messages are looking at, so it cannot double book you.
When someone's ready, I offer two real times out of your actual diary. Not a maybe, not someone will call you back to arrange it. Two slots that are genuinely free. Your diary updates, theirs updates, and the invite comes from your own email address with reschedule and cancel links that work.
- 2Quoted
Drafts the quote off your own price list, worded the way you would word it. It never goes out in your name until you tap approve.
Once the job's scoped, I draft the quote off your own price list, worded the way you'd word it. Then I stop. It sits there until you tap approve. Nothing goes out in your name without you — that is a hard rule, not a setting you can lose track of.
- 3Invoiced
They accept on a link from their phone — no login, no account, no password. The accepted quote becomes the invoice, on your own numbering.
They open it on a link from their phone. No login, no password, no account to make — because that is where quotes go to die. They accept it, and the accepted quote becomes the invoice on your own numbering, with nothing re-typed and nothing lost between the two.
- 4Paid
Straight into your own payment account. The money never touches us at any point — we just move the paperwork.
They pay on a link, straight into your own payment account. The money never touches us at any point — we just move the paperwork. And the quotes nobody answers get chased on day three and day seven, until they say yes, no, or stop.
Quotes nobody answers get chased on day three and day seven, until they say yes, no, or stop.
Nine chapters on how it answers, books, quotes and gets you paid — read it, or hear it worked through end to end.
See it work
One job, end to end.
Six short chapters narrated by the same Australian voice that answers your phone — the missed calls, the text back, the quote, the money, and the things it will not do.
The three calls you missed on Tuesday
A missed call leaves no evidence. You have no idea what last Tuesday cost you.
Have a look at your call log from last Tuesday. Three missed. No voicemails, because nobody leaves them anymore. You've got no idea what those three were worth. Here's the same Tuesday with an AI employee on the line. Answered in under two seconds, every one of them, and all at once if they land together. Your business name on the greeting, an Australian voice, and the same phone number you have always had. You keep yours. You just stop missing the calls that come to it.
→ Three jobs in the diary, booked while you were on the tools — on the same number you already have.
It only says what you'd say
The fear that stops the sale: it'll invent a price and you'll be the one held to it.
The bit every tradie asks about is whether it will make something up. It reads your website and the documents you give it, and it answers from those. Only those. Watch the right-hand side. Every answer comes off a line you wrote. Now here's one your documents don't cover. Nothing there. So it doesn't fill the gap. It says it doesn't know, and it books you a callback instead. That is the whole reason you can leave it on the phone without watching it.
→ Every answer comes off a line you wrote — and when there isn't one, it says so.
One diary. It can't double-book you.
Two jobs in the same slot, and you look like an amateur in front of a customer.
Here are three people all going for the same seven o'clock Thursday. One on the phone, one on text, one on your booking page. There is one diary underneath, so only one of them gets it. The other two get offered the next time that's genuinely free — not a maybe, not someone will call you back to arrange it. Then the confirmation goes out from your own email address, with your business name on it, and a calendar invite that actually works. It asks for an email, because the invite has to land somewhere.
→ One set of availability behind every channel — so the second person gets the next real slot, not a maybe.
The one that slipped, texted back
Leads go cold, and the day-three follow-up is the one you never get around to.
If one ever does slip through, they get a text back in seconds. Not a sorry we missed you — a real reply that picks the conversation up. And it books the job over text, in the same diary the phone is looking at. Then the quotes nobody answers get a polite nudge on day three and day seven, in Australian hours, knowing the public holidays. Type STOP and it's over instantly. Nothing goes to that number again — not from you, and not from anyone else on here.
→ A reply in seconds, the job booked inside the thread — and STOP that actually stops.
Quoted, accepted, paid — into your account
Quotes in the ute, invoices in the glovebox, money three weeks late.
Once the job's scoped, it drafts the quote off your own price list, in your wording. Then it stops. Nothing goes out in your name until you tap approve. That is a hard rule, not a setting you can lose. They open a link on their phone. No login, no password, no account to make. They accept, it becomes an invoice on your own numbering, and the money goes straight into your own account. It never touches us.
→ Approved by you, accepted on a link, paid into your own account. The money never touches us.
Press play on any chapter to hear it. Nothing plays on its own.
See it in action
Hear it answer the moments that matter.
Real scripted calls from the actual call flow — right down to reading your number back before it books you in.
Built for your industry
Set up for how your industry actually works.
It knows the jobs, the urgency and the words your customers use. Pick yours to see it set up for you.
Trades
For trades and home services that can't get to the phone on a job.
Healthcare
For clinics and practices that can't miss a patient.
Real Estate
For agencies and property managers who can't miss an enquiry.
Education
For schools, centres and training providers that can't miss an enrolment.
Honest limits
What it won't do.
The boundaries are the product. Every one of these is said out loud in the episode, and none of them changes.
If the answer is not in your own information, it says so out loud and books a callback — rather than inventing a number a customer can hold you to.
It drafts; you approve. A quote never leaves in your name without you tapping approve, and that does not change.
Text STOP and nothing goes to that number again — not from you, and not from anyone else on the platform. Marketing consent is asked separately and never blocks a booking.
If someone needs a phone call it puts them at the top of your callback list rather than dialling them itself. Follow-ups keep Australian hours and know the public holidays.
This is for an owner who is on the tools all day and cannot get to the phone. If you have someone on reception who never misses a call, you do not need this.
From the workshop
The same things, written down.
Every article is written from a recording on this site — the same calls, the same wording, nothing added.
When a tradie misses a call, there's usually no voicemail, no record, and no second chance — the customer has already rung the next name on the list.
Velobiz's AI employee answers customer questions directly from your own website, documents and service list — nothing else. When a customer asks somet
Picture Thursday morning. You've got a 7am start, the van's loaded, and your phone buzzes. It's a customer confirming they'll be home for the job you
Follow along
Ready when you are
Hire your AI employee in minutes.
Build it from your website in a few minutes — you only create an account at the end.