ASR · Deepgram
— ms
Remy. Inbound Voice & Chat.
Answers every call 24/7, runs your web chat, and answers questions from your knowledge base — on the phone and on chat.
"Hi, you've reached Northside Plumbing — this is Remy. How can I help tonight?"
LLM · Sonnet
— ms
TTS · Chirp 3 HD
— ms
Turn loop
— ms
Picks up in < 2 seconds · no recording without consent
What Remy does
Six things Remy runs while you're asleep.
After-hours triage + bookings
Knows your service categories, your service area, and your tech roster. Books emergencies straight into your calendar (WF-050 + WF-062).
Web chat with RAG
Embeddable chat widget on your website. Answers visitor questions from your KB, captures their email, hands warm leads to Rio (WF-100 / WF-101).
Knowledge-base voice answers
Callers ask about hours, services, pricing — Remy answers from your real KB content, not generic AI guesses (WF-077 / WF-074).
Quote Q&A on call + chat
When a prospect asks "how much for X?" on a call or in chat, Remy fetches your priced offerings from KB so the conversation never stalls.
Multi-line + concurrent calls
No "all our operators are busy" excuse. Remy answers every line in parallel.
Per-vertical persona + voice
Tone tuned to your trade. Voicemail, ambience and conversation style all driven by your industry config.
What owners say
From the people Remy works for.
“Remy paid for the year inside three weeks. Booked seven emergencies overnight her first month — and the chat widget caught two more.”
Hire Remy today