Reception — one of the things your AI employee does for you.
Answers every call you forward to it, 24/7, books the job, and never sends a customer to voicemail.
"Hi, you've reached Harbour Property. How can I help tonight?"
Inside Reception
Everything Reception covers.
Answers every forwarded call 24/7 in under two seconds
Picks up day and night, after hours and on weekends — every caller you forward to it hears a friendly voice, never a voicemail.
Understands the job and how urgent it is
Works out what the caller needs and whether it is urgent, and puts urgent jobs at the top of your lead list and in the call summary email.
Books appointments into your calendar
Offers real times inside your booking hours (with at least an hour’s notice) and books the appointment straight into your calendar while still on the call.
Answers questions from your own information
Callers can ask about your hours, services and prices — answered from your own business details, not guesses.
Missed-call text-back safety net
If a caller hangs up before it is sorted, they get a friendly text within seconds that picks up where the call left off.
Answers "how much?" and keeps quotes moving
Answers "how much for…?" from the price list you give it, never a made-up number. You build the quote in your portal and email it; the customer accepts online and it becomes the invoice automatically.
Writes your reply — email or text
When a lead needs a real answer from you, it checks first whether you are allowed to message that person and on which channel, then drafts the email or the text in your own words. You read it, change anything you like, and send in one tap — nothing goes out until you do.
Reads the mood and writes it up
Picks up the tone and any objections across calls and messages, and writes a short summary and to-do list straight after every call — with the ones that need you flagged in your approvals list.
ROI calculator
Slide the dials. See what Reception is worth.
Illustrative estimate — not a quote, a forecast or a guaranteed return. These figures come straight from the sliders you set, using a simple model of the enquiries that currently go unanswered. They are a demonstration of where the opportunity sits, not a prediction of what you will earn or save. Real results and real cost differ for every client and depend on your call volume, industry, pricing and how you set your AI employee up. Talk to us for numbers based on your business →
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